Shop Sub Rosa Customer Support
Home | Knowledgebase | News | Submit Request | View Ticket | Register | Login
Knowledgebase
Root
Article Ref RUX-927
Created September 13, 2007
Print
Problem
Why do we suddenly have a HelpDesk?
You used to be able to reach us from each Tshirt web site and now you can't.
Solution
Hi. The reason for the HelpDesk is simple. SPAM. It was finally taking us so much time to find our customers' emails amongst all the sales pitches for penis enlargement and drugs that we couldn't do it anymore.

So we got this fabulous HelpDesk from http://www.greendesktiny.com/ and pointed all the store's contact links to here. We're sorry to force you to register, although if you are contacting us about an order we already know who you are -- :-) -- and we're sorry about the letters and numbers you have to type into the form to send it to us, but that stops automated spambots.

We find this HelpDesk to work best of all the ones we've tried and if you have an online store we highly recommend the Green Desktiny company. The program is great and the customer service / tech support is first rate. And using the HelpDesk has cut our spam by 97%!!! Hurray, more time to create Tshirt designs!

Find articles that may help you solve common issues
Tshirt HelpDesk for Shop Sub Rosa ~ powering your favorite online stores!
Content TM and © 2000-2009 Shop Sub Rosa.com, Inc. and its related entities. All Rights Reserved. Use of this site constitutes your acceptance of our
TERMS OF USE and Privacy Policy. HelpDesk powered by Green Desktiny ~ HelpDesk Code Copyright © 2006-2009 Green Desktiny. All Rights Reserved.